The Glass Doctor of Longview franchise owned by Gary and Vivian Jacobson is now open and ready to “fix your panes” after a ribbon cutting ceremony by the Longview Chamber of Commerce on Tuesday. Glass Doctor of Longview offers mobile residential, automotive, and commercial glass services to Gregg, Harrison, Smith, and Upshur Counties, including Kilgore, Marshall and Tyler. The shop is open 8 a.m. – 5 p.m., Monday through Friday, and 24-hour emergency service is available. In addition to repair and replacement of windows and windshields, Glass Doctor of Longview can install storefronts, shower enclosures, entry door glass, mirrors, tabletops and other glass products.
“We’re pleased to be a part of Glass Doctor because of their dedication to high quality and service,” Gary Jacobson said. “We want to give customers in the Longview, Marshall and Tyler area professional, friendly service. That’s what it’s all about.”
For that reason the Jacobsons installed an innovative glass storage and workstation system in their new Glass Doctor service van. The system is the only one of its kind among the more than 375 Glass Doctor locations in the U.S. and Canada. The modular system allows glass service technicians to safely carry both windshields and flat glass for home windows together in the van. Flat glass also can be cut using a sliding pullout board (at left). Storage boxes for tools and adhesives can be reconfigured depending up on the size of the flat glass and windshields that need to be carried.The Jacobsons also attended the most in-depth training in the glass services industry, a 10-day training course on the latest glass repair technology, customer service techniques and marketing methods held at the Glass Doctor University training center in Waco.
The Glass Doctor of Longview shop is located at 2907 W. Marshall in Longview. For more information or to schedule an appointment, call (903) 297-9100.
