Foggy Windows No More, Thanks to Glass Doctor

As if all the record snowfall weren’t bad enough this winter, having an Insulated Glass (IG) window fog up can run up your electric bill. The fog in the window means the seal has failed, so the window is not insulating properly and your heat is literally going right out the window.

Trudy Capel of Hiram, Ohio, shares her story about how Glass Doctor saved her IG windows and her energy bills:

Around Thanksgiving, we started looking around our home and planning out what we wanted to do to decorate home for Christmas. We noticed that as the colder weather approached, our front living room windows did not look so good anymore. They were all fogged up and had so much moisture between the panels that you couldn't even see out them. So we opened up the yellow pages and called Glass Doctor of Cleveland to come give us a quote on replacing the glass. We also called two other places.

Tammy showed up at our place in just a couple days and gave us a quote to replace the glass on all four front windows, plus four more we found that needed replaced around the house. She was very professional and thorough. She even showed us how our windows had tilt in accessibility for easier cleaning. We didn't even know that. We had two other window companies give us a quote and they were not as impressive, plus they were more expensive. The decision was easy - Glass Doctor.

So we ordered our windows, which arrived and were installed the day after we put up our Christmas tree. The installer was just as professional as Tammy. He installed all the new glass in our eight windows in just a couple of hours. My husband wasn't even late for work. When I arrived home from work later that day, I was so excited to be able to see the lights of my Christmas tree glistening thru my new front windows, just in time for the holidays. Thanks Glass Doctor.

Thank you, Trudy, for sharing your story with us. Trudy’s story is the winner in our Reflections e-mail newsletter “Help Santa” contest. She will receive a $50 gift card to Applebee’s in appreciation. To sign up for Reflections, go to http://www.glassdoctor.com/e-news.htm

Care Packages for Troops Earn Glass Doctor of Riverside County, CA the Most Creative Program Season of Sharing Award

Glass Doctor of Southwest Riverside County in Murrieta, Calif., owned by Laurel Miller, is the winner of the Most Creative Program category of the company’s “Season of Sharing” campaign.

Team members from Glass Doctor of Southwest Riverside County collected items for care packages for U.S. soldiers stationed in Afghanistan. The packages were sent overseas in time for Christmas through a partnership with Assist Our Troops. Coordinated by Jan Bates, Karen Pollock and Karen Wales, Murrieta-based Realtors, Assist Our Troops sent enough care packages for more than 500 men and women serving in the Marine Corps.

“Each month I collect donations from members of our community, including local businesses and my friends and affiliates,” Wales said. “I also use my own funds to purchase items from local garage sales, which Laurel Miller allows me to store and ship from her warehouse, along with all the donations I collect throughout the month. Next I hold a monthly auction at EXIT Twin Advantage Realty, my office in Murrieta, selling these items and raising funds.”

For a complete list of items needed for Assist Our Troops go to www.assistourtroops.com or call Laurel Miller at (951) 541-0611 or Jan Bates at (760) 723-4375.

Glass Doctor of Montrose, CO Wins Per Capita Territory Division in Season of Sharing Campaign

Glass Doctor of Montrose, CO, owned by Curtis Lyon, won the Most Items Collected per Capita Territory in the company’s annual “Season of Sharing” national campaign.

In just its first year to participate in the Season of Sharing campaign, Glass Doctor of Montrose collected more than 300 items for the Sharing Ministries Food Bank to win the Per Capita category. This category rewards franchises that collect the most non-perishable food items per capita population in their territories.

Glass Doctor of the Inland Empire Collects Meals for 925 Families

Glass Doctor of the Inland Empire, based in Hesperia, Calif., is the overall winner of the company’s national Season of Sharing campaign for the second year in a row.

Owned by Matt Nicklaus, Glass Doctor of the Inland Empire partnered with the Salvation Army and Desert Manna to collect enough food for 1,250 boxed meals, which were distributed to 925 families. In addition, Glass Doctor of the Inland Empire helped 225 children with new toys for Christmas.

Conducted Nov. – Dec. 2009, the Glass Doctor Season of Sharing campaign encouraged the more than 170 Glass Doctor franchises in the U.S. and Canada to collect and donate non-perishable food items to local food banks and non-profit organizations. Watch our blog for two more winners to be announced soon.

Glass Doctor Franchises Earn Angie's List Super Service Awards

Three Glass Doctor franchises earned the esteemed Angie’s List 2009 Super Service Award. The franchises belong to group of fewer than five percent of companies registered with Angie’s List that met the award requirements.

The Super Service Award is given to companies that have a consistently high level of customer service according to Angie’s List, which is the nation’s leading provider of consumer ratings on local service companies. Thousands of members of the website share their ratings and reviews of local companies in more than 500 categories. All three Glass Doctor franchise winners maintained a total and overall grade of “A;” have received a minimum number of reports; are not in the Angie’s List “Penalty Box” and did not have an unsatisfactory rating with the Better Business Bureau.

The Glass Doctor franchises honored by Angie’s List include:

Glass Doctor of Charlotte, owned by Ed Sieber, located at 608 Mathews Mint Rd., Suite B, Charlotte, N.C. Sieber is the reigning Glass Doctor Franchisee of the Year.

Glass Doctor of Ramsey, owned by George Strauch, located at 75 Orchard St., Ramsey, N.J.

Glass Doctor of North Texas, owned by Larry Patterson, located at 2001 Midway Dr., Carrollton, Texas.

“Our Super Service Award winners are the cream of the crop when it comes to providing the best customer service,” said Angie Hicks, founder of Angie’s List. Service company ratings are updated daily on Angie’s List, but members can find the 2009 Super Service Award logo next to company names in search results on AngiesList.com.

More than 50 Glass Doctor locations were eligible to receive the Super Service award by being rated and reviewed by Angie’s List subscribers. To find the ratings or rate a new Glass Doctor location, go to www.angieslist.com.